Afra Rugs HeadQuarter

Contact Us Form



    Frequently Asked Questions

    How can I contact Afra Rugs?

    Use our Contact Us form on the website. We aim to reply within 24–48 hours on business days.

    Do you offer phone support?

    We handle inquiries via email only to ensure clear documentation. Fill out the form, and we’ll get back to you.

    What are your response times?

    Typically 1–2 business days. In busy periods, it may take a bit longer, but we always acknowledge receipt quickly.

    Can I view rugs in person?

    Afra Rugs is an online-only store. All available photos and details are on our product pages.

    I’m looking for a specific style or colour—can you help?

    While we don’t custom-make rugs, you can send us a photo or description of what you have in mind. We’ll search our collections and partners to find the closest match.

    Need help choosing?

    Share your room dimensions, colour palette, and budget, and our team will recommend the best options.