Information We Collect

1. Personal Information

When you make a purchase, sign up for an account, or contact us, we may collect your name, address, email, phone number, and payment details.

2. Cookies & Tracking Data

We use cookies to enhance your browsing experience and improve our website’s functionality. These include:
– Essential Cookies: Used to maintain login sessions, manage your shopping cart, and ensure website security.
– Functional Cookies: To remember your preferences, such as language settings.
– Analytics Cookies: (e.g., Google Analytics) to track website performance and visitor behavior.

3. Transaction Data

To process your orders, we collect details such as purchase history and shipping information. You can manage or disable cookies through your browser settings.

How We Use Your Information

We collect your information for the following purposes:

To Process Orders and Payments

We use your personal and transaction details to fulfill your orders, process payments, and arrange delivery.

To Communicate with You

We may contact you regarding order status, delivery updates, or customer support inquiries.

To Improve Website Performance

Cookies and analytics tools help us understand how visitors interact with our website, enabling us to enhance user experience.

To Send Promotions (with Your Consent)

If you opt-in, we may send you special offers, discounts, or updates about our products. You can unsubscribe from these emails at any time.

We are committed to using your information responsibly and securely.

Sharing Your Information

We may share certain customer data with trusted third-party services to operate our business effectively. These services include:

Payment Processing

We use Stripe to securely process payments. Your payment information is handled directly by Stripe and is not stored on our servers. You can view Stripe’s privacy policy at (https://stripe.com/privacy).

Analytics Tools

We use tools like Google Analytics to track website performance and visitor behavior, helping us improve user experience.

Email Marketing Tools

We may use email marketing services to send promotional offers, newsletters, or updates. You can opt out of these emails at any time by following the unsubscribe link.

We do not sell customer data. Data shared with third parties is strictly for operational purposes, improving our services, or marketing communications.

Your Rights

We respect your privacy and are committed to ensuring you have control over your personal information. As our customer, you have the right to:

Know What Data We Collect

You can request details about the personal information we collect, how we use it, and who we share it with.

Access or Delete Your Data

You may request access to your personal data or ask us to delete it, subject to any legal obligations we may have.

Opt-Out of Data Sharing for Advertising

If we use your data for targeted advertising, you have the right to opt out at any time.

Equal Treatment

Exercising your data rights will never result in discrimination. We will continue to provide you with the same quality of service.

To make a request or ask questions about your rights, please contact us.

Data Security

We take your data security seriously and implement various measures to safeguard your personal information:

SSL Encryption

We use Secure Sockets Layer (SSL) technology to encrypt data during transactions, ensuring your information is transmitted securely.

Access Controls

Access to your personal information is restricted to authorized personnel only.

Secure Payment Processing

We partner with trusted payment providers like Stripe to ensure your payment details are processed safely.

While we follow industry best practices to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

Policy Updates & Contact Information

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When significant updates are made, we will notify users by posting the revised policy on our website.

If you have any questions or concerns about this Privacy Policy, please contact us at:
– Email: info@afrarugs.com
– Phone: +1 303 870 8498